Privacy Policy

Effective Date: July 8, 2026

Introduction

Education One ("Education One," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, educationone-rockville.com, or use our educational services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Student grade level
  • Parent or guardian information
  • Educational goals
  • Messages submitted through contact forms
  • Information provided during consultation requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral sources
  • General website usage data

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule consultations
  • Provide tutoring services
  • Communicate regarding programs and services
  • Improve website performance
  • Analyze website traffic
  • Send important updates
  • Send marketing communications when permitted by law

Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze visitor behavior
  • Measure website performance

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers including:

  • Website hosting providers
  • Analytics providers
  • Email communication platforms
  • Payment processors
  • Scheduling software
  • Customer support tools

These providers only receive information necessary to perform services on our behalf.

SMS Communications

Education One may send SMS (text) messages to parents, guardians, and prospective or current students who have expressly opted in to receive text communications from us through our website forms, consultation requests, registration forms, or other approved communication methods.

These messages may include:

  • Tutoring consultation and appointment confirmations

  • Class schedules, reminders, and schedule changes

  • Enrollment and registration updates

  • Follow-ups regarding tutoring inquiries and educational programs

  • Responses to parent or student inquiries, including missed-call follow-ups

  • Promotional offers, new programs, and educational service announcements (with separate marketing consent)

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact Education One at (301) 545-2998.

Consent to receive SMS messages is optional and is not a condition of purchasing or receiving our tutoring services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

Education One does not sell, rent, or share personal information with third parties for their marketing or promotional purposes.

We may share information only when necessary to:

  • Provide and fulfill requested tutoring and educational services

  • Work with trusted service providers who support our business operations under appropriate confidentiality obligations

  • Comply with applicable laws and legal obligations

  • Protect our rights, property, and business operations

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children's Privacy

Many of our services are intended for students under 18. Personal information relating to minors should be submitted by a parent or legal guardian whenever possible. We encourage parents to supervise their children's online activities.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Request limitations on processing
  • Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact Education One through the contact information provided on our website.